1. Introduction

At Temooljee & Co Ltd. ("Temooljee", "we", "our", "us"), we respect your privacy and are committed to protecting your Personal Data. This Privacy Notice explains how we collect, use, store and protect your Personal Data when you:

• Visit our stores or head office
• Use our website or mobile services
• Communicate with us via telephone, WhatsApp, email, or social media
• Place orders or enter into contracts with us
• Or otherwise interact with Temooljee

By using our services or providing your Personal Data to us, you confirm that you have read and understood this Privacy Notice and agree to its terms.

2. What Personal Data We Collect

• a) Identity and Contact Data: Name, postal address, email, phone numbers, ID/passport details.
• b) Transaction and Financial Data: Payment details, order and delivery info, transaction history.
• c) Technical and Device Data: IP address, browser type, device type, OS, etc.
• d) Usage and Interaction Data: Website activity, forms submitted, communication logs.
• e) CCTV and In-store Data: CCTV footage collected for safety when visiting our premises.
• f) Marketing and Communication Preferences: Your subscription and contact choices.

3. How We Collect Personal Data

• Direct interactions: Forms, orders, emails, in-store visits, calls.
• Automated technologies: Cookies and tools used on our website to collect data.
• Third parties: Analytics providers or marketing partners may provide information about your interactions with our ads or site.

4. Why We Use Your Personal Data

5. Sharing Your Personal Data

We may share your Personal Data with:

• Internal staff who require access for service delivery
• Trusted third-party providers (e.g. delivery partners, IT support)
• Government and regulatory authorities if legally obligated
• Auditors, legal consultants, and professional advisors
• Third-party marketing partners with your consent

We ensure all third parties handle your data securely and only for the intended purposes.

6. International Transfers

Some of our service providers may store or process your data outside Seychelles. Where this happens, we ensure appropriate safeguards are in place (e.g. contracts or equivalent measures).

7. Data Security

We implement strict technical and organizational measures to prevent loss, unauthorized access, misuse, or disclosure of your data. Only authorized staff and providers can access your information.

8. Data Retention

We retain your data only as long as necessary to fulfill its purpose or meet legal obligations. Some data may be anonymized for analytics or reporting use.

9. Your Rights

You have the right to:

• Access the data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (in certain cases)
• Object to processing based on legitimate interest
• Withdraw consent for marketing

To exercise any of the above, contact us at info@temooljee.com or call +248 4224331.

10. Use of Cookies

We use cookies to:

• Enhance your user experience
• Understand how our website is used
• Measure marketing effectiveness

You can manage cookies in your browser settings. Disabling cookies may affect functionality.

11. CCTV Monitoring

We use CCTV for safety and security at our premises. Footage may be shared with law enforcement when necessary.

12. Changes to This Privacy Notice

We may update this notice periodically. The latest version will always be on our website. Major changes will be communicated appropriately.

13. How to Contact Us

If you have questions or concerns regarding this notice or how we handle your data, please contact:

Acknowledgement: By using our services, you acknowledge that you have read and understood this Privacy Notice and consent to the processing of your Personal Data as described.